(1) If the owner of the goods has  reasonable ground for the remission of the demurrage, the owner may apply
for the remission with the evidence and documents to proof the claim to the  chief of the customs office.
(2) The Chief of the customs office may decide in writing along with  the reasons thereof subject to the provisions as provided in Sub-rule (3) and  (6) to grant remission from demurrage either partially or in full in respect of
goods to be exported or imported, in case he/she is satisfied that there exist  specific reasons for granting such remission.
(3) In case of remission of the demurrage the following officers may  grant remission upto the following amount:
a) Upto Twenty Five Thousand Rupees if non-gazetted staff is the chief of the customs office;
b) Upto One Hundred Thousand Rupees if third class  gazetted officer is the chief of the customs office;
c) Upto Three Hundred Thousand Rupees if First or  Second class gazetted officer is the chief of the
customs office.
(4) If the chief of the customs office is satisfied that the remission  shall be granted over and above the amount within his/her authority, the  chief shall write to the Director General with his/her recommendation along
with the concerned documents including application made therefor pursuant to Sub-section (1).
(5) Upon conducting an enquiry into the documents pursuant to Sub- rule (4), if the Director General is satisfied that either partially or in full  remission shall be granted, he/she may approve or may instruct the chief of  the customs office accordingly.
(6) After the approval from the Director General pursuant to Sub- rule (4), the chief of the customs office may grant the amount of remission.